April 16th, 2014
April 8th, 2014

People keep ignoring the business case for courtesy, much less kindness. So Mom was right. Nice guys finish first.

March 31st, 2014

Ed. note: I take no responsibility for the “10 Foolproof Tips…” part of the title.

This is good advice, rooted in the way the brain works. So pardon me while I go start with something easy.

March 26th, 2014

Breaking News! Colleges should offer Affability 101.

March 15th, 2014

“If you want to go fast, go alone. If you want to go far, go together.”

February 20th, 2014

This is the best I’ve seen on the topic in a long time. Introverts, do you agree with what it says about energy?

February 19th, 2014
February 11th, 2014

Insightful, humorous, and illustrated.

January 22nd, 2014

How not to manage — this pretty much sums it all up.

January 21st, 2014

Research suggests that the more decisions we’ve already made in a day, the more careless our later decisions are likely to be. That includes decisions like, “What station will i listen to on the way to work?”

Empathy as a learnable skill that offers personal and professional benefits. And it’s a happiness-builder.

December 28th, 2013


Pulling back to keep the peace is a disservice to the team. “Nice vs. mean” is a false understanding of the choices available.

There are ways of presenting differing views that are respectful and that avoid confrontation. “It’s my obligation to bring a different perspective than [others are offering].” 


November 4th, 2013

"I’m gettin’ moral in the morning.
Ding-dong, the bells are gonna chime.” 

October 24th, 2013

The always-insightful Elizabeth Saunders,TooBusy with meaty advice for those of us who always want to be in the middle of the action

Mastery, Membership and Meaning: all key components of the energy that’s engaged when participants see a real opportunity for positive impact.